How long does shipping take?
Orders are processed within 1 to 4 business days. Shipping usually takes 5 to 8 business days after processing.

Do you ship outside the United States?
No, at the moment we only ship within the United States.

Can I return my order?
Yes, returns are accepted within 30 days as long as the item is unused and in original condition.

What if my item is defective or damaged?
Please contact us by email right away with your order number and photos if possible. We will help you resolve the issue.

How long does a refund take?
Refunds are processed within 7 business days after the return is approved.

Do you accept phone calls?
No, we only provide support by email at this time.

How quickly do you respond to emails?
We usually respond within 24 to 48 hours maximum.